April 16, 2007
Contact: Lauren Cruse (505) 272-3690
FOR IMMEDIATE RELEASE
ALBUQUERQUE, N.M. - Starting Saturday, April 21, the University of New Mexico Hospitals (UNMH) Outpatient Pharmacy, located on 1209 University Blvd. N.E., will be open on Saturdays from 9 a.m. - 5 p.m. The pharmacy will also continue to be open Monday-Friday from 7 a.m. - 5 p.m.
According to Dr. Louis Achusim, executive director of pharmacy at UNMH, the Saturday opening is part of the hospital’s continuing effort to improve customer service.
"For more than 10 years now, we have only hired nationally certified pharmacy technicians," said Achusim. "Since 1996, we have utilized technology extensively to reduce medication errors, while speeding up prescription turnaround time. In October 2006, we introduced centralized prescription refill service, making it possible to centralize all our clinics prescription refills function to one location. We will continue to monitor our pharmacy service and will revise it as needed to continue to meet and exceed our customers’ expectations."
The UNMH Outpatient Pharmacy fills up to 3,200 prescriptions daily in the area, making it the busiest pharmacy in New Mexico. Over 98 percent of the pharmacy’s patient population is Bernalillo County indigent patients.
The pharmacy is equipped with robotics technology for filling prescriptions and has an interactive voice response telephone that answers calls 24 hours a day. When these two devices are combined with the pharmacy’s information system, customers’ phoned in prescriptions are filled automatically with little pharmacy staff intervention. The pharmacy also provides mail order service for customer convenience.
To contact the UNMH Outpatient Pharmacy, call (505) 272-2308.